UDR and its affiliated companies is hiring an experienced Leasing Manager (Sr. Leasing Consultant) for Los Altos Apartments (328u) and Altamira Place Apartments (360u) in Altamonte Springs.
GENERAL SUMMARY OF DUTIES: Responsible for all sales activities, from lead generation through close in assigned communities. Interact directly with prospective and current residents to achieve maximum occupancy. This includes generating and handling traffic, leasing apartments, qualifying prospects and renewing second generation leases. Can prepare lease documentation, and complete move-in paperwork and procedures. The Leasing Consultant also assists with the company’s on-going relationship with the residents throughout their tenancy.
SUPERVISION RECEIVED: Reports directly to the Sr. Community Director
Responsible for generating new leases and securing renewal leases.
Demonstrate technical selling skills to close each sale and obtain the required deposit(s).
Responsible for or ensure that customer applications are complete, all background checks, deposits, and lease paperwork is completed in accordance with all legal requirements and company policy.
Develop and implement short and long-range marketing plans and innovative, state-of-the-art marketing strategies by using various Internet web sites for outreach marketing efforts, and creating cost-effective advertising strategies, resident referral programs, and other initiatives that generate qualified traffic to achieve or exceed sales goals.
Maximize all opportunities in the process of closing a sale.
Develop a database of qualified leads through referrals, telephone canvassing, face to face cold calling, email and networking.
Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales and follow-up activities within their assigned communities.
Respond to internet leads and appointment requests.
Generate traffic through company supported advertisements, internet sites, and participation in multiple listing services within budget guidelines.
Develop and manage exceptional customer relationships throughout the lease term to ensure the maximum number of lease renewals.
Ensure that all leads are followed through until considered “dead”.
Preview properties’ tour paths, models and ready units prior to appointment.
Provide superior customer service to internal and external customers.
Assist in gathering and compiling current market and economic information and prepare competitive market analyses and trends as necessary.
Answer prospect, resident, and customer inquiries which may include questions about the community, the company, lease details, and amenities and takes prompt action to solve/address issues and/or enter resident service requests into the system if needed.
Perform other duties as assigned or as necessary.
Level 2 Senior Leasing Consultant will perform all essential functions of Level 1 with greater leadership responsibilities.
Lead the activities comprising the community’s overall marketing strategies and programs.
Develop and implement short and long-range marketing plans and innovative, state-of-the-art marketing strategies by using various Internet web sites for outreach marketing efforts, and creating cost-effective advertising strategies, resident referral programs, and other initiatives that generate qualified traffic.
Conduct sales meetings to establish leasing and renewal goals, monitor sales progress to date, review outreach marketing efforts and closing ratios, and assess advertising and marketing strategy effectiveness.
Mentors and assists with the training of new Leasing Consultants.
Act as back-up for the Leasing Consultant team. Must expect to work 1-2 weekends a month, we are open both Saturday and Sunday at both sites due to occupancy/exposure trends