51 jobs found
Refine Search
Company Name
Rent Discount
Featured
Job Description:
The primary responsibility of the Operations Support Specialist is to setup and provide technical and analytical support to software users. Software programs include but are not limited to: Onesite, Yardi, YieldStar, AIRM, Online Leasing, Vendor Credentialing, OpsTechnology, Business Intelligence, and Salesforce.
Primary Responsibilities:
- Troubleshoot issues on software interfaces and ensure department support cases are effectively resolved in timely manner.
- Develop and maintain a working knowledge of the integrations with each Property Management System.
- Maintain file structure for department guides, contracts, and forms.
- Assist with software implementations and upgrades including the preparation and validation of data required for new software setup.
- Review and analyze technology adoption and operational data to assist with the creation of policies and processes to improve property and company performance.
Additional Responsibilities:
- Coordinate with department members to provide support for program implementations and new system roll-outs to onsite teams.
- Contribute to the innovation of new products and processes.
- Perform quarterly audits and challenge existing policies & procedures to promote efficiencies and changes in day to day operations.
- Assist with the development and coordination of company training initiatives including but not limited to the creation of support articles and training content.
- The position and responsibilities described above will be evaluated biannually and may be subject to change based on the needs of the company. This may include transitioning to a property onsite position if deemed appropriate.
This position may require occasional out-of-town travel for takeover procedures, internal meetings, educational conferences, etc.
The position and responsibilities described above will be evaluated biannually and may be subject to change based on the needs of the company. This may include transitioning to a property onsite position if deemed appropriate.
ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About ZRS Management
Grow with Us
To meet the challenges of our growing business, ZRS is seeking skilled professionals who are highly motivated team players with the ability to work in a fast-paced environment. They must possess strong customer service skills and strong organizational and technical skills. If you possess the right attitude, dedication, and training, you can have a long, successful career at ZRS.
Benefits
Healthcare
The health and wellness of our team is a top priority for us. We offer health insurance to all of our teams, including Medical, Dental, Vision, Disability, and Life. We also offer an Employee Assistance Program (EAP) that cares for the mental health and wellness of our team members; this extends to their family members as well.
Financial
We not only offer paid time off, but we also provide floating holidays that can be used as desired (volunteering, voting, or a mental health day). ZRS also provides flexible 401K plans to set up our teams with a successful and safe future.
Live Well
ZRS is committed to promoting healthy living and lifestyles. We offer credits for fitness programs, incentives for annual check-ups with a physician, and discount programs for pet insurance.